Careers

Position: Part-Time Teller

Reports to: Head Teller

Job Type: Part Time

About the Role:

The Teller provides exceptional service to members by meeting their cash related deposit and withdrawal needs. The role contributes to the credit union’s success by developing strong relationships with members and actively promoting and cross-selling deposit products and services. The Teller demonstrates OCU’s values of integrity, professionalism, accountability and co-operation through their work and interactions with OCU employees, members and the community.

What You’ll Be Doing:

Providing Exceptional Member Service

• Develops strong member relationships and recognizes member needs to promote and cross-sell deposit services
• Communicates basic credit union product and service information to increase member awareness and generate referrals to other departments
• Develops business by recognizing membership growth opportunities and actively promoting products and services and referring more complex requests for information and assistance to appropriate branch staff
• Processes member transactions such as deposits, withdrawals, loan and utility payments, credit card advances, calculation of foreign and domestic exchange, cheque cashing and Registered product transactions
• Balances transactions, vouchers, and cash on a daily basis
• Participates in the balancing of the ATM machines including the accurate count and verification of deposit items and reconciling ATM activities

Sustaining Member Growth 

• Cross sells products and fosters business development with a working knowledge of credit products and services; refers more complex member requests to the appropriate credit union staff
• Maintains up-to-date knowledge of credit union deposit services and products and relevant policies
• Assists in ensuring that Osoyoos Credit Union is well maintained and offers a welcoming member experience
• Other duties as assigned.

What We’re Looking For:

• High school diploma
• 1-2 years of experience in a financial or retail sales and service environment, or an equivalent combination of education and experience
• Basic knowledge of banking services and products
• Excellent communication and interpersonal skills with the ability to develop strong member relationships
• Advanced attention to detail and ability to input numerical data accurately and efficiently into banking system
• Demonstrated flexibility and adaptability in a fast-paced environment
• Ability to adhere to professional, regulatory and industry standards
• Demonstrated ability to work collaboratively and interdependently with other roles to ensure member needs are delivered in a seamless manner

Why You’ll Love Working Here:

• Be part of a supportive and friendly team that values integrity, professionalism, and cooperation.|
• Enjoy an employee benefits package, employee banking advantages and opportunities for personal and professional growth.
• Make a meaningful impact in the lives of our members and the local community.

Why OCU?

• We’re dedicated to providing exceptional service and fostering a welcoming environment.
• Our core values—community, professionalism, accountability, and independence—guide everything we do.
• We encourage initiative and innovation, and we value your contributions.

If you’re passionate about leading a team and providing exceptional service, we’d love to hear from you! Join us at Osoyoos Credit Union and be a part of a team that’s making a difference.

Apply Today!

Submit your cover letter and resume to Roxanne Davyduke, Chief Operating Officer, at rdavyduke@ocubc.com. Please include “Teller” in the subject line. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Wage Range: $21/hour – 24.50/hour