Supporting Our Members During COVID-19

Circuit Breaker Business Relief Grant

The Circuit Breaker Business Relief Grant provides fully funded grants to hospitality and fitness businesses impacted by the March 30, 2021 Provincial Health Officer (PHO) orders. Grants of $1,000 to $10,000 are available to hospitality and fitness businesses impacted by the March 30, 2021 PHO orders on gatherings and events and liquor and food serving premises. Grants are available until June 4, 2021 or until funds are fully expended, whichever comes first.

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Canada Emergency Business Account (CEBA)

The Canada Emergency Business Account (CEBA) offers relief measures for small Canadian businesses. It is designed to provide additional capital to small businesses to see them through the current economic disruption and uncertainty caused by the COVID-19 pandemic.

To provide additional financial support to Canadian small businesses during this time of unprecedented economic challenge brought on by the COVID-19 pandemic, the Government of Canada, alongside its partners EDC and Canada’s financial institutions, are now offering an increase in support for eligible CEBA applicants.

The CEBA program will now provide access to an additional $20K to eligble borrowers who already received a $40,000 loan and $60,000 for new applicants to CEBA.

CEBA requirements and deadlines have changed:
  • As of December 4, 2020 , CEBA loans for eligible businesses will increase from $40,000 to $60,000.
  • Applicants who have received the $40,000 CEBA loan may apply for the $20,000 expansion, which provides eligible businesses with an additional $20,000 in financing.
  • All applicants have until March 31, 2021, to apply for $60,000 CEBA loan or the $20,000 expansion.
  • As of October 26, 2020, eligible Canadian businesses currently operating through a personal bank account will be able to apply for CEBA.
  • After completing the application with your financial institution, you must upload supporting documentation.
  • It is recommended that you provide your supporting documents through the application-demande.ceba-cuec.ca site as soon as you are directed to do so by your financial institution.
  • Supporting documentation is a critical part of the application processes and delays in providing this information can result in a delay in the pre-funding eligibility validation and funding process.

For more information or to download the application CLICK HERE.

If you have already applied for CEBA and have questions, please contact the CEBA Call Centre at 1‑888‑324‑4201. An agent will return your call within 3 business days between Monday and Friday from 10:00 am to 9:00 pm EST and can address the following types of questions:

  • What is the status of my application?
  • Why was my application declined?
  • Why was my submitted document rejected?
2020 RRIF Minimum Amount Changes

On March 18, the Government of Canada announced immediate action to assist Canadians facing hardship as a result of the COVID-19 outbreak.  One of these measures includes a flexible 25% reduction of the required 2020 RRIF minimum payment to provide relief to concerned seniors who are required to redeem assets in this volatile market. For more information, please contact us by email  or phone 250.495.6522

For up to date information on COVID-19 please visit:
BC Centre for Disease Control (click here) or Interior Health Authority (click here)
We remain committed to you

We remain committed to providing you with the highest level of service and support during this crisis. Our team is still here for you Tuesday to Saturday. Our physical branch may be reduced for hours but we are not closed. Here are some ways to continue to access your money, pay bills, borrow and invest.

  • The team is available daily Tuesday to Friday 10:00AM-4:00PM, and Saturday 10:00AM-2:00PM by calling (250) 495-6522. Our team can conduct almost all banking activities over the phone.
  • The physical premises are to maintain physical distancing in the branch and open Friday 10:00AM-4:00PM, and Saturday 10:00AM-2:00PM.
  • Online banking – Look up balances and transactions on your accounts, transfer money to yourself or someone else, pay a bill or even open an account.
  • OCU App – download from your favorite app store. Similar actions as online banking but from your smart phone or tablet. One difference is you can deposit a cheque by taking a picture.
  • ATM – Deposit, withdraw cash, or look up a balance
  • Night deposit (looks like a mailbox on the right-side wall by the front doors to the building)– Pay a bill, deposit cash or cheques by dropping off in an envelope with signed instructions on where to pay the bill from or make the deposit. Night deposit is processed daily (Tues-Sat) .
Payment and Cashflow Relief

If you are faced with financial challenges related to the economic disruption caused by this global pandemic, OCU is here to help you. If you are a borrowing Member of Osoyoos Credit Union, either personal or business, please reach out to the loan department. If you are a renter and can’t find available funds to pay your rent, please reach out to us. We are committed to providing you with customized relief for your situation. You don’t have to weather this alone. Please call (250) 495-6522.

Alternative means to complete your banking include:

If you are concerned in regards to accessing services at the credit union in any way please contact us so we can assist you.

Phone 250.495.6522

Additional Resources

From Individuals to Businesses to
Communities, We Can Help.