Canada Post Mail Service Disruption: Stay Connected To Your Accounts
Canadian Union of Postal Workers (CUPW) has initiated a national strike, effective, Friday, November 15, 2024; you may experience delays in receiving or sending mail, including your member statements. We encourage members to stay informed and explore alternative options. Please refer to the Service Notice below for information on accessing your accounts in case of a mail service disruption.
Access to Your Accounts
In the event of a potential postal service disruption, there are several ways to stay connected to your account information. If mail delivery is affected, members may not receive financial documents by mail as account statement distribution likely will be delayed until after the strike is over. We encourage you to use the support and electronic services provided by OCU to stay informed and connected.
Government cheques and other mail
Canada Post will continue delivering some government cheques once a month. Visit their website for the most current updates.
If you anticipate receiving mail from other companies you deal with, consider contacting them to arrange for digital delivery of your documents.
In-Person and Phone
The team at our branch is always ready to assist with any questions or concerns you may have. Feel free to visit us at 8312 Main Street, Osoyoos BC or call us at 250-495-6522.
Accessing Account Information
You can access your information through online baking/mobile app, in person, or over the phone. We can help you with any of the following regarding accessing your information:
- Check your account balances;
- View and download statements;
- Transfer funds between accounts;
- Pay bills
- Send e-transfers
- Deposit cheques
View Your eStatements Online!
If you’re using online banking, you already have access to e-statements. We encourage you to view your electronic statements online and make bill payments through online or mobile banking services to avoid any interruptions or missed payments.
If you need a printed statement and cannot use online banking, a branch team member can print a copy for you. If you don’t have online banking, contact us at 250-495-6522 or visit the branch to get started.
Visit our FAQ section for information about how to use online banking.