August Update From OCU

It has been a few months since we updated you about COVID-19 measures in place at Osoyoos Credit Union and how we can help. So, here goes:

Osoyoos Credit Union COVID-19 Measures

The strict hygiene and social distancing measures we put in place to keep our team and our members safe remain in place. But, we’re here to help:

Access our online services

We’re still encouraging our members to use our online services and we’ve created a series of helpful ‘how-to’ videos showing you how to use our most frequently accessed online services.

You can view our how-to series here.

Using our online services limits the number of people in our branch at any time. Many of our services, including cheque deposit, paying bills, and transferring money, can all be achieved quickly and easily online.

Access our services by phone

Appointments with Financial Service Officers will continue to be conducted by phone into the future. Our staff are also available to assist you in accessing Member Direct services if you have any trouble navigating the platform.

Reach out to us at 250.495.6522.

Branch hours

Our branch hours are currently Tuesday to Friday 10:00 – 4:00 and Saturday 10:00 – 2:00. We are operating with a reduced number of tellers to promote social distancing.

Only three members at any one time are allowed in the branch to maintain physical distancing. If the branch is busy, please wait outside or come back at a later time.

We’re grateful for your patience over the past months and encourage you to remain patient into the future. Wait times may continue to be longer while we keep those social distancing measures in place.

Payment deferrals are still available

We’re here to help.

If you’re experiencing financial difficulties, please reach out. We’re still happy to work on solutions, including mortgage and loan deferrals, to ease your burden during the pandemic.

Our team is experienced, empathetic, and ready to assist.

Please stay home if you feel unwell

If you’ve been abroad in the past 14 days or if you feel unwell, please stay home.


Town of Osoyoos


Osoyoos Town Response

The Town of Osoyoos has implemented measures to minimize the risk of COVID-19 to the residents of Osoyoos.

We are all being encouraged to keep a safe distance, practice proper hygiene, and to stay home if we’re feeling unwell.

You can read more about the COVID-19 response to the Town of Osoyoos here.

Canada Emergency Wage Subsidy (CEWS) Update

The CEWS has been extended through to November 21, 2020. Eligible employers who have experienced any drop in revenue have been able to access the wage subsidy payments from July 5.

The changes to the CEWS payment include:

  • The subsidy rate varies depending on how much your business revenue decreased;
  • The 30% decrease no longer applies. If your revenue drop was less than 30% you can still qualify;
  • Employees who were unpaid for 14 or more days can now be included in the calculation;
  • You can use your revenue from the current period or the previous period to demonstrate your revenue drop;
  • The maximum base rate of the subsidy is currently 60%, this will gradually decrease to 20%.

Find out more about the Canada Emergency Wage Subsidy (CEWS) on the Canadian Government website.

Osoyoos Credit Union Community Giving Fund

Finally, we’ve moved up the intake date for our community giving fund this year to get much-needed funds into our community.

We’re looking to provide funds to community projects designed to improve economic opportunities, quality of life, and access to opportunities; as well as community planning projects, organizational development grants to non-profits, and community learning projects.

You can submit your application for the Community Giving Fund here.

As always, don’t hesitate to reach out if we can help.

Together, we’re better.